The privacy of our customers is important, and we’re committed to protecting it. Please review the information below to get an understanding of how we protect your information.
INFORMATION COVERED IN THIS POLICY
TYPE OF DATA WE COLLECT
Bekins Northwest collects various personal data, such as:
- Other move related information, such as size of home, items being moved, etc.
- Credit Card Information for Processing Payments
In some instances, 3rd party providers may collect personal information, such as:
- IP Address
- Social Media Profiles
3rd Party Providers are responsible for the data they collect. These companies may include, but are not limited to:
- Lead Liaison
- Lead Forensics
- WP Engine
Information such as name, address, and move details will be stored in our CRM (Customer Relationship Management) system indefinitely. You can request removal of data at any time. Your credit card information will be destroyed once your card is run to pay your outstanding invoice. 3rd Parties store information according to their privacy policies. You will need to contact them for removal of personal information, such as IP address, location, etc.
Both our website and CRM use a SSL (Secure Sockets Layer), which establishes an encrypted link between a web server and browser. This link ensures that all data passed between the web server and browser remain private.
HOW WE OBTAIN INFORMATION
Bekins Northwest has a variety of means by which it collects information, including:
- Information submitted via our website, through phone calls, and in mailings (including email)
- Information collected through “cookies,” which track and collect viewing and clicking data, as well as other data about visitors to our website
- Transactions you conduct with any of the companies or agents in the Bekins family
- Anyone you have authorized to provide information
- Other services provided to you, in connection with a financial product or service
Bekins Northwest utilizes first- and third-party cookies to see how our visitors are using the website. This can include which pages are viewed, what links are clicked, how much time a user spent on a single page, and other basic website usage data. We use this information to better improve our website for customers over time. Should you want to opt out of having your data collected, you can find more information here.
USE OF PERSONAL INFORMATION
Personal information is used to perform and expand our services to both current and prospective customers. Additionally, we may also use personal information to notify you of changes to our website, company, services, and special offers. You may notify us at any time if you do not wish to receive these offers by contacting us via phone or email listed on our website.
THIRD PARTY LINKS
We are not responsible for the practices and content of the websites linked to or from our website. Links are provided as our customers may find them useful.
We may enter into partnerships or other business arrangements with third parties who may be given access to personal information including (but not limited to) your name, phone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. We also use third parties to facilitate our business, including (but not limited to) processing credit card payments and sending email. Responsible third parties may have access to your personal information for use in connection with business activities.
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary.
QUESTIONS? CONTACT US
If you still have concerns about your privacy, would like to request access to all of your personally identifiable information we have collected, or would like more information, please contact us via phone or email listed on our website.